Though COVID-19 has had a profound effect on the car market, it has not brought the often-predicted revolutionary changes in the dealership experience. While remote deals and online transactions have increased, the old-school way of buying a car persists, and that means dealing with hard-sell tactics in the finance office.
The internet has empowered shoppers to find their desired car, and even negotiate a price, without stepping into a dealership. Shopping the deal from the comfort of your computer keyboard is one of the more effective ways to compare quotes. However, customers may have to make the trip to the dealership to sign the paperwork and complete the deal. This trip to the finance office can easily negate any savings a customer scored on their car if they buy contract add-ons like extended warranties, service plans and other finance extras.
I’m not going rehash