Rapid implementation of technology-enabled, end-to-end business process outsourcing services to support MUSA’s aggressive growth plan.
defi SOLUTIONS is pleased to announce its latest partnership with MUSA Auto Finance. defi will be empowering MUSA’s unique business model to fully support the lease servicing and remarketing needs of other national funders. MUSA will be taking advantage of the products, services, and vast leasing expertise of defi’s business process outsourcing service (defi BPO), powered by the defi SERVICING platform, as well as the defi CONNECT SERVICING portal that connects borrowers to lenders.
The entire multi-product, multi-service solution is expected to be configured and implemented to fit the specific needs and unique specifications of MUSA in about 120 days, to be delivered by the fourth quarter of 2020.
MUSA and its customers will benefit from white-labeled customer service and back-office processes – including full titles, cash management, toll violations, and support for collections, recoveries,